If you request loading or unloading on a weekend, holiday or after normal working hours on a weekday (i.e., between 5 p.m. and 8 a.m.), an overtime charge is assessed [...]

When articles are packed by the customer for moving.

Dependable, nationwide transportation for all your LTL shipments that provides efficient “hub and spoke” operation.

Before the movers begin the unloading of your shipment, you may request a reweigh of the shipment. The actual charges will be based upon the reweigh weight, whether it is [...]

Used if the assigned over-the-road van is unable to make a normal pickup or delivery because of physical constraints (extremely narrow road, inadequate parking area for the truck, weak bridge, [...]

The temporary storage of your household goods in the carrier agent’s warehouse until it can be shipped at a later date. The SIT may not exceed 180 calendar days. After [...]

This examination of a customer’s belongings by an agent is used to develop an estimate of move charges.

A publication containing the carrier’s rates, rules and regulations for services performed, applicable to the customer’s move.

Performed by someone other than the carrier or its agents at your request or required by federal, state or local law (e.g., appliance servicing, crating).

This service includes removing the customer’s goods from containers and placing them on a flat surface, and disposing of the containers and packing materials. If ordered, unpacking service must be performed at [...]